Returns and complaints

SYRNYK returns and complaints policy

Due to the perishable nature of our products, returns are not accepted.

However, if you notice a quality issue, a damaged product or an item that does not match your order, please contact us within 24 hours of receiving your order. If possible, please include a photo of the product concerned.

Proposed solution:
Depending on the situation, we will offer an appropriate solution: replacement, store credit or a partial refund.

Contact:
syrnyk.ch@gmail.com
+41 79 715 87 74